Shipping policy

At Kappie, we utilize The Courier Guy for the shipment of all our packages, a renowned courier service in South Africa known for its excellent service.
Once your package is handed over to The Courier Guy, the delivery process is beyond our control, and they assume responsibility for ensuring your order reaches you.
Kappie bears no responsibility if your order is not delivered by the estimated delivery date after it has been transferred to our courier service.
In the event of delivery delays, such as those caused by strikes, Kappie will not provide refunds, and we are not liable for lost or damaged parcels.
Kindly allow 3-5 business days for your order delivery. Shipping may experience delays during significant sale events.
Ensure the accuracy of the shipping address provided. Kappie will not be held accountable for parcels going missing due to incorrect address details.